How To Fix CRM_ICM_REL049 - Cannot create a relationship with '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 049

• Message text: Cannot create a relationship with '&1'

What causes this issue?

Relationships between non-transactional entities and the following are
not permitted:
Employees
External persons
Organizational units
External organizations

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL049 - Cannot create a relationship with '&1' ?

  The SAP error message CRM_ICM_REL049, which states "Cannot create a relationship with '&1'," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with creating a relationship between business partners or objects. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Business Partner: The business partner (BP) you are trying to create a relationship with may not exist or may not be active.
  Relationship Type Restrictions: The relationship type you are trying to create may not be allowed for the specific business partners involved.
  Authorization Issues: The user may not have the necessary authorizations to create relationships for the specified business partner.
  Configuration Issues: There may be configuration settings in the CRM system that prevent the creation of the relationship.
  Data Inconsistencies: There could be inconsistencies in the data related to the business partners, such as missing mandatory fields.
  
  Solutions:
  
  Check Business Partner Existence: Verify that the business partner you are trying to relate exists in the system and is active. You can do this by using transaction code BP to search for the business partner.
  Review Relationship Type: Ensure that the relationship type you are trying to create is valid for the business partners involved. You can check the allowed relationship types in the configuration settings.
  Check Authorizations: Ensure that the user has the necessary authorizations to create relationships. This can be checked in the user roles and authorizations.
  Configuration Review: Review the configuration settings for business partner relationships in the CRM system. This can be done through transaction codes like SPRO to access the configuration menu.
  Data Validation: Check for any missing or inconsistent data in the business partner records. Ensure that all mandatory fields are filled out correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and SPRO (SAP Project Reference Object) for configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for CRM to understand the relationship management features and any specific requirements for creating relationships.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the system configuration and logs.