How To Fix CRM_ICM_REL039 - &1=>&2=>&3 was expunged

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 039

• Message text: &1=>&2=>&3 was expunged

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL039 - &1=>&2=>&3 was expunged ?

  The SAP error message CRM_ICM_REL039 typically indicates that a specific object or relationship in the SAP CRM system has been deleted or "expunged." This message usually arises in the context of the Interaction Center (IC) when the system is trying to access a relationship or object that no longer exists.
  
  Cause:
  
  Object Deletion: The most common cause of this error is that the object (e.g., a business partner, transaction, or document) has been deleted from the system.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to manual deletions or data migration processes that did not complete successfully.
  Incorrect Configuration: Configuration settings in the CRM system may not align with the current state of the data, leading to attempts to access non-existent relationships.
  
  
  Solution:
  
  Check Object Existence: Verify if the object or relationship referenced in the error message still exists in the system. You can do this by using transaction codes like BP