Message type: E = Error
Message class: CRM_ICM_OOS - ICM: Message Class - Operation Organizational Structure
Message number: 017
Message text: & & & &
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CRM_ICM_OOS017
- & & & & ?The SAP error message CRM_ICM_OOS017 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of the Interaction Center (IC). This error can occur due to various reasons, often related to configuration or data inconsistencies.
Cause: Missing Configuration: The error may arise if certain configurations related to the Interaction Center are missing or not set up correctly. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database. Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error. System Performance: Sometimes, performance issues or timeouts can lead to this error, especially if the system is under heavy load.
Solution: Check Configuration: Review the configuration settings in the CRM system, particularly those related to the Interaction Center. Ensure that all necessary components are properly configured. Data Validation: Validate the data being processed. Check for any missing
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CRM_ICM_OOS016
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CRM_ICM_OOS019
OOS: RFC error; '&'
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