How To Fix CRM_ICM_OOS002 - Search parameter &1 was used more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OOS - ICM: Message Class - Operation Organizational Structure

• Message number: 002

• Message text: Search parameter &1 was used more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OOS002 - Search parameter &1 was used more than once ?

  The SAP error message CRM_ICM_OOS002 indicates that a search parameter has been used more than once in a query or search operation within the SAP CRM (Customer Relationship Management) system. This typically occurs when the same parameter is specified multiple times in a search request, which can lead to ambiguity in the search results.
  Cause:
  
  Duplicate Parameters: The most common cause of this error is that the same search parameter has been included multiple times in the search criteria. For example, if you are searching for a customer and you specify the customer ID more than once, the system will throw this error.
  Configuration Issues: Sometimes, this can also be due to misconfigurations in the search criteria settings or in the way the search function is implemented in the CRM system.
  User Input Error: Users may inadvertently enter the same search criteria multiple times, leading to this error.
  
  Solution:
  
  Review Search Parameters: Check the search parameters you are using and ensure that each parameter is unique. Remove any duplicate entries.
  Modify Search Criteria: If you are using a search screen or a custom search function, modify the search criteria to ensure that no parameter is repeated.
  Check Custom Code: If you are using custom code or enhancements, review the code to ensure that it does not inadvertently add the same parameter multiple times.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on the specific search function you are using to ensure you are following the correct procedures.
  Testing: After making changes, test the search functionality to confirm that the error has been resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or configuring search parameters, such as CRMD_ORDER for managing CRM orders.
  User Training: If this error is common among users, consider providing training or documentation to help them understand how to properly use search functions in the CRM system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.