How To Fix CRM_ICM_OOS000 - OOS: general error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OOS - ICM: Message Class - Operation Organizational Structure

• Message number: 000

• Message text: OOS: general error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OOS000 - OOS: general error occurred ?

  The SAP error message CRM_ICM_OOS000 OOS: general error occurred typically indicates a general issue within the Internet Communication Manager (ICM) or the CRM system. This error can arise from various underlying causes, and troubleshooting it may require a systematic approach. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: Problems with network connectivity can lead to communication failures between the client and the server.
  Configuration Errors: Incorrect settings in the ICM or CRM configuration can result in this error.
  Session Management: Issues with session handling, such as expired sessions or session limits being reached.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can cause the ICM to fail to process requests.
  Software Bugs: There may be bugs in the SAP software that lead to unexpected behavior.
  Authorization Issues: Lack of proper authorizations for the user trying to access the CRM system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the client