How To Fix CRM_ICM_OOS001 - RFC connection to DFPS system not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OOS - ICM: Message Class - Operation Organizational Structure

• Message number: 001

• Message text: RFC connection to DFPS system not available

What causes this issue?

ICM tried to connect to the DFPS (<ZK>Defense Forces & Public
Security</>) system. This failed because the RFC destination is missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set up the DFPS Integration as described in the Customizing
documentation <DS:SIMG.ICM_DFPS_INTEGRATION>Setting Up DFPS Integration
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OOS001 - RFC connection to DFPS system not available ?

  The SAP error message "CRM_ICM_OOS001 RFC connection to DFPS system not available" typically indicates that there is an issue with the Remote Function Call (RFC) connection between the SAP CRM system and the DFPS (Defense Finance and Accounting Service) system. This error can arise due to various reasons, including network issues, configuration problems, or system downtime.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP CRM system and the DFPS system.
  RFC Destination Configuration: The RFC destination for the DFPS system may not be configured correctly in the SAP system.
  System Downtime: The DFPS system may be down for maintenance or experiencing issues.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection between the two systems.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP CRM system can reach the DFPS system.
  Ensure