How To Fix CRM_ICM_MAT003 - Reliability information cannot be copied; entity not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_MAT - Message class for ICM 5x5 Matrix

• Message number: 003

• Message text: Reliability information cannot be copied; entity not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_MAT003 - Reliability information cannot be copied; entity not found ?

  The SAP error message CRM_ICM_MAT003 indicates that the system is unable to copy reliability information because the specified entity (such as a material or product) cannot be found. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate data related to materials or products.
  Causes:
  
  Missing Material/Entity: The material or entity you are trying to reference does not exist in the system. This could be due to incorrect material numbers or IDs.
  Data Synchronization Issues: If the data between different SAP systems (like SAP ERP and SAP CRM) is not synchronized, it may lead to missing entities in the CRM system.
  Authorization Issues: The user may not have the necessary permissions to access the material or entity in question.
  
  Configuration Issues: There may be configuration problems in the CRM system that prevent it from recognizing the material or entity.
  
  Solutions:
  
  
  Verify Material/Entity Existence:
  
  Check if the material or entity