How To Fix CRM_ICM_INT010 - Data extraction started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_INT - Message class for ICM BDOC

• Message number: 010

• Message text: Data extraction started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_INT010 - Data extraction started ?

  The SAP error message CRM_ICM_INT010, which indicates "Data extraction started," typically relates to issues in the data extraction process within the SAP Customer Relationship Management (CRM) system, particularly in the context of the Interaction Center (IC).
  Cause:
  
  Data Extraction Process: This message usually signifies that the data extraction process has been initiated but may not have completed successfully. It can be a part of a larger data transfer or synchronization process.
  Configuration Issues: There may be configuration issues in the CRM system or the underlying data sources that are preventing the extraction from completing.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, the extraction process may be delayed or interrupted.
  Authorization Issues: Lack of proper authorizations for the user or the system components involved in the extraction process can lead to this message.
  Network Issues: If the extraction involves data transfer over a network, any network issues could also cause delays or failures.
  
  Solution:
  
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the failure.
  Monitor Performance: Use transaction codes like ST22 (Dump Analysis) or SM21 (System Log) to check for performance issues or system errors that might be affecting the extraction process.
  Configuration Review: Ensure that the configuration settings for data extraction are correct. This includes checking the settings in the CRM system and any related systems (like SAP BW if applicable).
  Authorization Check: Verify that the user executing the extraction has the necessary authorizations to perform the operation.
  Retry the Process: If the extraction process was interrupted, try to restart it. Sometimes, simply reinitiating the process can resolve transient issues.
  Consult Documentation: Refer to SAP Notes and documentation related to CRM and data extraction for any known issues or patches that may address the problem.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide guidance on troubleshooting data extraction issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the data extraction process.
  System Performance Monitoring: Utilize tools like SAP Solution Manager to monitor system performance and identify bottlenecks that could affect data extraction.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ICM_INT010 error message.