How To Fix CRM_ICM_INT006 - Interface object type - &1 triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_INT - Message class for ICM BDOC

• Message number: 006

• Message text: Interface object type - &1 triggered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_INT006 - Interface object type - &1 triggered ?

  The SAP error message CRM_ICM_INT006, which states "Interface object type - &1 triggered," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC). This error is related to issues with the interface object types that are being processed in the system.
  Cause:
  The error can be triggered by several factors, including:
  
  Incorrect Configuration: The interface object type specified may not be correctly configured in the system.
  Missing Object Type: The object type referenced by the error message may not exist or may not be defined in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the records being processed.
  Authorization Issues: The user may not have the necessary authorizations to access or manipulate the specified object type.
  System Bugs: There could be bugs or issues in the version of SAP CRM being used.
  
  Solution:
  To resolve the CRM_ICM_INT006 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration of the interface object types in the CRM system. Ensure that the object type referenced in the error message is correctly set up.
  
  
  
  Validate Object Type:
  
  Check if the object type exists in the system. You can do this by navigating to the relevant configuration settings in the SAP CRM system.
  
  
  
  Review Data:
  
  Look for any inconsistencies or missing data in the records that are being processed. Ensure that all required fields are populated correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and manipulate the specified object type.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates and fixes for known issues.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the process to identify the exact point of failure and gather more information about the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  Documentation: Review SAP documentation related to the Interaction Center and interface object types for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ICM_INT006 error effectively.