How To Fix CRM_ICM_DOC007 - Creation of new version failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_DOC -

• Message number: 007

• Message text: Creation of new version failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_DOC007 - Creation of new version failed ?

  The SAP error message CRM_ICM_DOC007, which indicates that the creation of a new version has failed, can arise from various causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data that is being processed, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to create a new version of the document.
  System Configuration: There may be configuration issues in the SAP system that prevent the creation of new versions.
  Locking Issues: The document may be locked by another user or process, preventing the creation of a new version.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Data Validity: Review the data being used to create the new version. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary permissions to create a new version. This can be done by checking the user's roles and authorizations in the SAP system.
  System Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system is properly configured for version management.
  Check for Locks: Use transaction codes like SM12 to check if the document is locked by another user. If it is, you may need to wait until the lock is released or contact the user who has the lock.
  Analyze Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further investigation, especially if it appears to be a technical issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ICM, and SLG1 for logging and monitoring.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to version management in CRM to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be necessary.