How To Fix CRM_ICM_CMG144 - No main partner is set for partner function &1 (&2) in Staff and Units

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 144

• Message text: No main partner is set for partner function &1 (&2) in Staff and Units

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG144 - No main partner is set for partner function &1 (&2) in Staff and Units ?

  The SAP error message CRM_ICM_CMG144 indicates that there is no main partner set for a specific partner function in the context of Staff and Units within the SAP Customer Relationship Management (CRM) module. This error typically arises when the system expects a main partner to be defined for a particular partner function, but it is missing.
  Cause:
  
  Missing Main Partner: The main partner for the specified partner function is not defined in the system.
  Incorrect Partner Function Configuration: The partner function may not be correctly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to partners in the CRM system.
  Transaction Context: The error may occur in specific transactions where partner functions are expected but not properly assigned.
  
  Solution:
  
  
  Define Main Partner:
  
  Navigate to the relevant transaction where the error occurs (e.g., creating or editing a staff or unit).
  Check the partner assignment section and ensure that a main partner is assigned for the specified partner function.
  If necessary, add or modify the partner assignment to include a main partner.
  
  
  
  Review Partner Function Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO).
  Navigate to the section for partner functions and ensure that the partner function in question is correctly configured to allow for a main partner.
  
  
  
  Check Data Consistency:
  
  Use transaction codes like BP (Business Partner) to review the business partner data and ensure that all necessary partners are correctly defined and assigned.
  Look for any inconsistencies or missing data that could lead to this error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to partner functions and their configuration to ensure compliance with best practices.
  
  
  
  Testing:
  
  After making changes, test the transaction again to see if the error persists. If it does, further investigation may be required.
  
  
  
  Related Information:
  
  Partner Functions: In SAP CRM, partner functions define the roles that partners play in a business transaction (e.g., sold-to party, ship-to party, etc.).
  Business Partner (BP): The Business Partner concept in SAP allows for the management of all business-related entities (customers, vendors, etc.) in a unified manner.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRM_ORDER, or CRM_ICM for managing partners and transactions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.