How To Fix CRM_ICM_CMG074 - End of lead is before start of lead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 074

• Message text: End of lead is before start of lead

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG074 - End of lead is before start of lead ?

  The SAP error message CRM_ICM_CMG074: "End of lead is before start of lead" typically occurs in the context of managing leads or opportunities within the SAP Customer Relationship Management (CRM) system. This error indicates that there is a discrepancy in the date or time settings for a lead, where the end date is set to a time that is earlier than the start date.
  Cause:
  
  Incorrect Date Entry: The most common cause is that the user has entered an end date that is earlier than the start date when creating or updating a lead.
  System Configuration Issues: There may be issues with the system configuration or data integrity that lead to incorrect date calculations.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in date formats or values.
  
  Solution:
  
  Check Date Entries: Review the lead details and ensure that the end date is set to a date that is later than the start date. Correct any discrepancies.
  Validation Rules: Implement validation rules in the system to prevent users from entering an end date that is earlier than the start date in the future.
  Data Correction: If the error is due to data migration, you may need to correct the data in the database or through a data correction tool.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing leads and opportunities.
  Contact Support: If the issue persists after checking the dates, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with lead management, such as CRMD_ORDER for managing business transactions.
  User Training: Ensure that users are trained on how to correctly enter and manage lead data to avoid similar issues in the future.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By addressing the date entry and ensuring proper validation, you can resolve the CRM_ICM_CMG074 error and prevent it from occurring in the future.