How To Fix CRM_ICM_CMG035 - Partner functions of category &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 035

• Message text: Partner functions of category &1 could not be found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG035 - Partner functions of category &1 could not be found ?

  The SAP error message CRM_ICM_CMG035 indicates that the system could not find partner functions of a specified category. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with partner functions in business transactions.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Partner Function Configuration: The partner function category specified in the error message may not be configured in the system. This could happen if the partner function was not defined for the relevant business object or transaction type.
  
  
  Incorrect Partner Function Assignment: The partner function may not be correctly assigned to the business partner or the transaction.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to partner functions, such as missing entries in the relevant tables.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the partner functions.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Function Configuration:
  
  Go to the configuration settings for partner functions in the SAP system.
  Ensure that the partner function category specified in the error message is defined and properly configured.
  
  
  
  Verify Partner Function Assignment:
  
  Check the business partner master data to ensure that the partner functions are correctly assigned.
  Make sure that the partner function is relevant for the specific transaction type you are working with.
  
  
  
  Review Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., BUT000, BUT020) for any missing or inconsistent entries related to partner functions.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage partner functions. You may need to consult with your SAP security team.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the transaction to identify the exact point of failure and gather more information about the context in which the error occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like BP (Business Partner) to manage partner functions and SPRO to access the configuration settings.
  Documentation: Refer to the SAP Help Portal for documentation on partner functions and their configuration in CRM.
  Community Forums: Consider checking SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ICM_CMG035 error message.