How To Fix CRM_ICM_CMG027 - Error while inserting the &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 027

• Message text: Error while inserting the &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG027 - Error while inserting the &1 ?

  The SAP error message CRM_ICM_CMG027 typically indicates an issue related to the insertion of a record in the SAP CRM system, particularly in the context of the Interaction Center (IC). The error message usually suggests that there is a problem with the data being inserted or the state of the system at the time of the operation.
  
  Cause:
  
  Data Validation Issues: The data being inserted may not meet the required validation rules. This could be due to missing mandatory fields, incorrect data formats, or invalid values.
  Database Constraints: There may be constraints in the database that prevent the insertion of the record, such as unique constraints or foreign key constraints.
  Authorization Issues: The user attempting to perform the insertion may not have the necessary authorizations to create or modify the record.
  System Configuration: There may be configuration issues in the CRM system that affect the insertion process, such as missing customizing settings or incorrect business