How To Fix CRM_ICM_CMG015 - Business partner &1 with partner function &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 015

• Message text: Business partner &1 with partner function &2 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG015 - Business partner &1 with partner function &2 already exists ?

  The SAP error message CRM_ICM_CMG015 indicates that there is an attempt to create or assign a business partner (BP) with a specific partner function that already exists in the system. This typically occurs in the context of Customer Relationship Management (CRM) when managing business partners and their roles.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the business partner you are trying to create or modify already exists in the system with the same partner function.
  Incorrect Data Entry: There may be a mistake in the data entry, such as trying to assign the same partner function to the same business partner multiple times.
  Data Synchronization Issues: If there are multiple systems or instances (like a CRM and ERP system), there might be synchronization issues leading to duplicate entries.
  
  Solution:
  
  
  Check Existing Business Partners: 
  
  Use transaction codes like BP (Business Partner) to search for the existing business partner and verify if the partner function is already assigned.
  If the partner function is already assigned, you may need to modify the existing entry instead of creating a new one.
  
  
  
  Modify or Delete Existing Partner Function:
  
  If the partner function is not needed, you can delete it from the existing business partner.
  If you need to change the partner function, you can modify the existing entry accordingly.
  
  
  
  Review Data Entry:
  
  Ensure that the data being entered is correct and does not lead to duplication.
  Validate the input data before attempting to create or modify business partners.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidelines on managing business partners and partner functions.
  
  
  
  Check for System Issues:
  
  If you suspect a system issue, consult with your SAP Basis team to check for any inconsistencies or errors in the database.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRMD_ORDER for CRM order management, and others that may be relevant to your specific scenario.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to create or modify business partners in the system.
  
  By following these steps, you should be able to resolve the error and manage your business partners effectively in SAP CRM.