How To Fix CRM_ICM_BP021 - Staff and unit member cannot be added without a partner function

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 021

• Message text: Staff and unit member cannot be added without a partner function

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP021 - Staff and unit member cannot be added without a partner function ?

  The SAP error message CRM_ICM_BP021 indicates that you are trying to add a staff member or unit member to a business partner (BP) in the SAP Customer Relationship Management (CRM) system without specifying a partner function. This error typically arises when the system requires a specific partner function to be defined for the staff or unit member being added.
  Cause:
  The error occurs because:
  
  Missing Partner Function: The system requires a partner function to be assigned to the staff or unit member. Partner functions define the role of the business partner in relation to the transaction or organization.
  Configuration Issues: There may be configuration settings in the CRM system that enforce the requirement for partner functions when adding staff or unit members.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Specify Partner Function:
  
  When adding the staff or unit member, ensure that you specify a valid partner function. This can typically be done in the partner assignment section of the transaction.
  Common partner functions include roles like "Employee," "Manager," or "Sales Representative." Make sure to select the appropriate function that corresponds to the role of the person you are adding.
  
  
  
  Check Configuration:
  
  If you are unsure about which partner functions are available or required, consult with your SAP administrator or the person responsible for system configuration.
  Review the configuration settings in the CRM system to ensure that the partner functions are correctly defined and that the necessary roles are available for assignment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on partner functions and their configuration in the CRM system. This can provide insights into how to properly set up and manage partner functions.
  
  
  
  Testing:
  
  After making the necessary changes, try to add the staff or unit member again to see if the error persists.
  
  
  
  Related Information:
  
  Partner Functions: In SAP CRM, partner functions are used to define the roles of business partners in various transactions. Each partner function can have specific attributes and responsibilities.
  Business Partner Roles: Ensure that the business partner roles are correctly assigned and that the partner functions align with the organizational structure.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance on partner function requirements.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further troubleshooting.