How To Fix CRM_ICM_BP023 - Administration data save transaction failed in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 023

• Message text: Administration data save transaction failed in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP023 - Administration data save transaction failed in database ?

  The SAP error message "CRM_ICM_BP023 Administration data save transaction failed in database" typically indicates that there was an issue when trying to save business partner (BP) administration data in the database. This error can arise due to various reasons, including data inconsistencies, database issues, or configuration problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being saved, such as missing mandatory fields or invalid data formats.
  Database Locking Issues: The database might be locked due to another transaction, preventing the save operation from completing.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  Technical Issues: There could be underlying technical issues with the database or the SAP system itself, such as connectivity problems or database corruption.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  Solutions:
  
  Check Data Validity: Review the data being saved to ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  Transaction Logs: Check the transaction logs for any additional error messages or details that can provide more context about the failure.
  Database Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the save operation. If locks are found, they may need to be released.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the operation. You can check this using transaction SU53 to analyze authorization failures.
  System Logs: Review the system logs (transaction SLG1) for any related error messages that might provide more insight into the issue.
  Custom Code Review: If there are custom enhancements, review the code to ensure it is functioning correctly and not causing the error.
  Database Health Check: Perform a health check on the database to ensure it is functioning properly. This may involve checking for corruption or other issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check for database locks.
  SLG1: To view application logs.
  SU53: To analyze authorization issues.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to troubleshoot it.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.