How To Fix CRM_ICM_BP013 - Activity does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 013

• Message text: Activity does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP013 - Activity does not exist ?

  The SAP error message CRM_ICM_BP013, which states "Activity does not exist," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with activities or business partner interactions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Activity: The activity you are trying to access or reference may not exist in the system. This could be due to deletion or it was never created.
  Incorrect Activity ID: The ID or reference number for the activity may have been entered incorrectly.
  Authorization Issues: The user may not have the necessary permissions to view or access the activity.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to the inability to find the activity.
  
  Solutions:
  
  Verify Activity Existence: Check if the activity exists in the system. You can do this by navigating to the relevant transaction or using the search functionality in the CRM module.
  Check Activity ID: Ensure that the activity ID you are using is correct. Double-check for any typographical errors.
  User Authorizations: Review the user roles and authorizations to ensure that the user has the necessary permissions to access the activity.
  Data Consistency Check: If the system is integrated with other applications, perform a data consistency check to ensure that all relevant data is synchronized and available.
  Consult Configuration Settings: Review the configuration settings in the CRM system to ensure that everything is set up correctly for activities.
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM activities to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.