How To Fix CRM_ICM_BP002 - Other name cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 002

• Message text: Other name cannot be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP002 - Other name cannot be changed ?

  The SAP error message "CRM_ICM_BP002: Other name cannot be changed" typically occurs in the context of Business Partner (BP) management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an attempt to change the "Other Name" field of a Business Partner, which is not allowed under certain conditions.
  Cause:
  
  Data Integrity Rules: The "Other Name" field is often subject to specific data integrity rules. If the Business Partner is linked to certain transactions or has been used in a way that restricts changes, the system will prevent modifications to this field.
  Status of the Business Partner: If the Business Partner is in a status that does not allow changes (e.g., locked, inactive), you may encounter this error.
  Authorization Issues: The user may not have the necessary permissions to make changes to the Business Partner data.
  Custom Logic: There may be custom validations or enhancements in place that restrict changes to the "Other Name" field.
  
  Solution:
  
  Check Business Partner Status: Ensure that the Business Partner is active and not locked. If it is locked, you may need to unlock it or change its status.
  Review Authorizations: Verify that the user has the necessary authorizations to modify Business Partner data. This can be checked in the user roles and authorizations.
  Consult with Functional Team: If there are custom validations or business rules in place, consult with the functional team or SAP support to understand the restrictions and if they can be modified.
  Use Transaction Codes: Use transaction codes like BP (Business Partner) to check the details of the Business Partner and see if there are any restrictions or dependencies that prevent changes.
  Check for Dependencies: Investigate if the Business Partner is linked to any transactions, contracts, or other entities that may prevent changes to its data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific scenarios and solutions.
  Documentation: Review the SAP documentation related to Business Partner management for guidelines on how to manage and modify Business Partner data.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.