How To Fix CRM_ICM_BP004 - Other name cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 004

• Message text: Other name cannot be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP004 - Other name cannot be created ?

  The SAP error message "CRM_ICM_BP004: Other name cannot be created" typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue related to the creation of a business partner (BP) or an additional name for an existing business partner. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Duplicate Entry: The most common cause is that the name you are trying to create already exists in the system. SAP does not allow duplicate names for business partners.
  Missing Required Fields: Certain mandatory fields may not be filled out correctly or are missing, which can prevent the creation of the name.
  Authorization Issues: The user may not have the necessary permissions to create or modify business partner data.
  Configuration Issues: There may be configuration settings in the CRM system that restrict the creation of additional names for business partners.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the creation of the new name.
  
  Solutions:
  
  Check for Duplicates: Verify if the name you are trying to create already exists in the system. If it does, you may need to use that existing name instead.
  Complete Required Fields: Ensure that all mandatory fields are filled out correctly. Review the input data for any missing or incorrect information.
  Review Authorizations: Check the user’s authorization profile to ensure that they have the necessary permissions to create or modify business partner data.
  Consult Configuration Settings: If you have access to the configuration settings, review them to ensure that there are no restrictions on creating additional names for business partners.
  Data Validation: Perform a data consistency check to identify any issues that may be causing the error. This may involve checking for inconsistencies in the business partner data.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
  Documentation: Refer to the SAP Help Portal for detailed documentation on business partner management in CRM.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.