How To Fix CRM_ICI105 - Error in function module _CHAT_NEW_POSTING

CRM_ICI105 - Overview

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 105

• Message text: Error in function module _CHAT_NEW_POSTING

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI105 - Error in function module _CHAT_NEW_POSTING ?

  The SAP error message CRM_ICI105, which indicates "Error in function module _CHAT_NEW_POSTING," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with posting chat messages or interactions in the system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying function module.
  Possible Causes:
  
  
  Configuration Issues: Incorrect or incomplete configuration of the chat functionality in SAP CRM can lead to this error.
  Data Inconsistencies: If there are inconsistencies in the data being processed (e.g., missing or incorrect data in the chat interaction), it can trigger this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the chat posting operation.
  Function Module Errors: There may be issues within the function module itself, such as bugs or unhandled exceptions.
  System Performance: High system load or performance issues can also lead to errors in function modules.
  
  Solutions:
  
  Check Configuration: Review the configuration