How To Fix CRM_ICI103 - Error in function module _MESSAGE_CHANGED

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 103

• Message text: Error in function module _MESSAGE_CHANGED

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI103 - Error in function module _MESSAGE_CHANGED ?

  The SAP error message CRM_ICI103, which indicates "Error in function module _MESSAGE_CHANGED," typically arises in the context of SAP CRM (Customer Relationship Management) when there is an issue with the processing of messages or notifications within the system. This error can occur due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying function module.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database tables related to messages or notifications.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error. This includes settings related to message types, processing logic, or integration with other modules.
  Function Module Errors: The function module _MESSAGE_CHANGED itself may have bugs or issues that need to be addressed. This could be due to custom code or enhancements that have been implemented.
  Authorization Issues: Lack of proper authorizations for the user executing the function can also lead to this error.
  System Performance: Performance issues or timeouts during processing can sometimes trigger this error.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed to ensure that all required fields are populated correctly and that there are no inconsistencies in the database.
  Review Configuration: Verify the configuration settings related to message processing in the CRM system. Ensure that all necessary settings are correctly defined.
  Debugging: Use the SAP debugger to trace the execution of the function module _MESSAGE_CHANGED to identify the exact point of failure and the data being processed at that time.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the function and access the required data.
  Review Custom Code: If there are any custom enhancements or modifications related to message processing, review them for potential issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes available.
  System Performance: Monitor system performance and check for any bottlenecks that may be affecting the execution of the function module.
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide additional insights or solutions for this specific error.
  Transaction Codes: Use transaction codes like SE37 to analyze the function module _MESSAGE_CHANGED and SE80 for related objects.
  Logs and Traces: Review application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide context for the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.