How To Fix CRM_ICI100 - Error in function module _USER_CHANGED

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 100

• Message text: Error in function module _USER_CHANGED

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI100 - Error in function module _USER_CHANGED ?

  The SAP error message CRM_ICI100, specifically indicating "Error in function module _USER_CHANGED," typically arises in the context of SAP CRM (Customer Relationship Management) when there is an issue related to user data or user changes in the system. This error can occur during various operations, such as when a user tries to access or modify data in the CRM system.
  Causes:
  
  User Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting.
  Data Inconsistencies: There may be inconsistencies or corruption in user data or related tables.
  Function Module Errors: The function module _USER_CHANGED may be encountering unexpected data or conditions that it cannot handle.
  System Configuration: Incorrect configuration settings in the CRM system can lead to this error.
  User Locking: The user account may be locked or inactive, preventing changes from being processed.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review User Data: Check for any inconsistencies in the user data. This may involve looking at user master records and ensuring that all required fields are populated correctly.
  Debugging: If you have access to debugging tools, you can analyze the function module _USER_CHANGED to identify the specific line of code or condition that is causing the error.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Check Configuration: Review the configuration settings related to user management in the CRM system to ensure they are set up correctly.
  User Status: Verify the status of the user account. If the account is locked or inactive, it may need to be unlocked or reactivated.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SU01 (User Maintenance) to check user details or SU53 (Authorization Check) to analyze authorization issues.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review SAP documentation related to user management and CRM error handling for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ICI100 error effectively.