How To Fix CRM_ICI060 - Number of HTTP Sessions &1 has reached threshold &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 060

• Message text: Number of HTTP Sessions &1 has reached threshold &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI060 - Number of HTTP Sessions &1 has reached threshold &2 ?

  The SAP error message CRM_ICI060 indicates that the number of HTTP sessions for a particular user or application has reached a predefined threshold. This can occur in systems that utilize the Internet Communication Framework (ICF) for handling HTTP requests, such as SAP CRM.
  Cause:
  
  
  Session Limit Reached: The error typically arises when the number of active HTTP sessions for a user exceeds the configured limit. This can happen due to:
  
  A user opening multiple browser tabs or windows that connect to the SAP system.
  Long-running sessions that are not being closed properly.
  A misconfiguration in the system settings that allows too many sessions to be opened.
  
  
  
  Configuration Settings: The threshold for the maximum number of HTTP sessions is set in the system configuration. If this limit is too low for the expected usage, it can lead to this error.
  
  
  Solution:
  
  
  Increase Session Limit:
  
  You can increase the maximum number of HTTP sessions allowed for users. This can be done by adjusting the relevant parameters in the SAP system configuration.
  Navigate to the transaction code RZ10 to change the profile parameters. Look for parameters like icm/HTTP/max_connections or icm/HTTP/keep_alive and adjust them accordingly.
  
  
  
  Session Management:
  
  Encourage users to close unused sessions or tabs to free up resources.
  Implement session timeout settings to automatically close inactive sessions after a certain period.
  
  
  
  Monitor Active Sessions:
  
  Use transaction SM04 or AL08 to monitor active user sessions and identify any users who may be exceeding their session limits.
  
  
  
  Review Application Design:
  
  If the application design allows for excessive session creation, consider optimizing it to reduce the number of sessions opened by users.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to session management and configuration for your specific version of SAP CRM.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding session management and configuration.
  System Performance: Keep in mind that increasing the session limit may have implications for system performance, so it should be done judiciously.
  User Training: Educate users on best practices for managing their sessions to avoid hitting the threshold.
  
  By addressing the session limit and managing user sessions effectively, you can mitigate the occurrence of the CRM_ICI060 error.