How To Fix CRM_ICI053 - Tree control item cannot be located

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 053

• Message text: Tree control item cannot be located

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI053 - Tree control item cannot be located ?

  The SAP error message CRM_ICI053, which states "Tree control item cannot be located," typically occurs in the SAP CRM (Customer Relationship Management) environment when there is an issue with the hierarchical structure of data being displayed in a tree control. This can happen in various scenarios, such as when trying to access a specific node in a tree structure that does not exist or has not been properly loaded.
  Causes:
  
  Data Integrity Issues: The data that the tree control is trying to display may be missing or corrupted. This can happen if the underlying data has been deleted or if there are inconsistencies in the database.
  Incorrect Configuration: The tree control may not be configured correctly, leading to issues in locating the specified item.
  User Authorization: The user may not have the necessary permissions to view certain nodes in the tree structure.
  Session or Cache Issues: Sometimes, session-related problems or cached data can lead to this error.
  Technical Issues: Bugs or glitches in the SAP system or the specific transaction being used can also cause this error.
  
  Solutions:
  
  Check Data Integrity: Verify that the data being referenced by the tree control exists and is not corrupted. You may need to run consistency checks or data validation processes.
  Review Configuration: Ensure that the tree control is configured correctly. This may involve checking the settings in the relevant customizing transactions.
  User Authorization: Check the user roles and authorizations to ensure that the user has access to the required nodes in the tree structure.
  Clear Cache: Clear the SAP GUI cache or the browser cache (if using a web-based interface) to eliminate any session-related issues.
  Restart Session: Log out and log back into the SAP system to refresh the session.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Debugging: If you have access to development tools, you can debug the application to identify where the error is occurring and why the item cannot be located.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant notes related to CRM_ICI053. This can provide insights into known issues and fixes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific CRM module you are working with, as it may provide additional context or troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.