How To Fix CRM_IC_WZ_CUST_ENH101 - Specify an icon name or alias for event &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

• Message number: 101

• Message text: Specify an icon name or alias for event &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH101 - Specify an icon name or alias for event &1 ?

  The SAP error message CRM_IC_WZ_CUST_ENH101 indicates that there is a missing or unspecified icon name or alias for a specific event in the SAP CRM Interaction Center (IC). This error typically arises when customizing or enhancing the Interaction Center's user interface, particularly when defining events that should trigger specific actions or display certain icons.
  
  Cause:
  
  Missing Icon Definition: The error occurs when an event is defined in the system, but the corresponding icon name or alias has not been specified.
  
  Configuration Issues: There may be issues in the configuration settings where the icon is supposed to be linked to the event.
  Custom Enhancements: If custom enhancements or modifications have been made to the CRM system, they may not have included the necessary icon definitions.
  
  
  Solution:
  
  
  Check Event Configuration:
  
  Go to the configuration settings for the Interaction Center.
  Verify that the event in question has an associated icon name or alias defined.
  If it is missing, you will need to