How To Fix CRM_IC_WZ_CUST_ENH012 - Enter a BSP application

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

• Message number: 012

• Message text: Enter a BSP application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH012 - Enter a BSP application ?

  The SAP error message CRM_IC_WZ_CUST_ENH012 typically indicates that there is an issue related to the configuration of a Business Server Page (BSP) application in the SAP CRM (Customer Relationship Management) system. This error often arises when the system is unable to find or access the specified BSP application that is required for the transaction or process you are trying to execute.
  Cause:
  
  Missing BSP Application: The BSP application that is being called may not be defined or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the BSP application.
  Configuration Issues: There may be incorrect or incomplete configuration settings in the CRM system related to the BSP application.
  Transport Issues: If the BSP application was recently transported from another system, it may not have been properly activated or may be missing components.
  
  Solution:
  
  
  Check BSP Application:
  
  Verify that the BSP application exists in the system. You can do this by navigating to the BSP application repository (transaction code SE80 or BSP).
  Ensure that the application is correctly defined and activated.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the BSP application. You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to the BSP application in the CRM system. This may involve checking the settings in transaction SPRO or other relevant configuration transactions.
  
  
  
  Transport and Activation:
  
  If the BSP application was recently transported, ensure that it has been activated properly. You can do this by checking the transport logs and ensuring that all necessary components are in place.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the application to identify the exact point of failure. This may require technical expertise in SAP development.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific BSP application or CRM functionality you are working with. There may be known issues or patches available.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on BSP applications and CRM configuration.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.