How To Fix CRM_IC_WZ_CUST_ENH010 - Enter a business object layer (BOL) relation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

• Message number: 010

• Message text: Enter a business object layer (BOL) relation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH010 - Enter a business object layer (BOL) relation ?

  The SAP error message CRM_IC_WZ_CUST_ENH010 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the Business Object Layer (BOL) and its relations. This error indicates that a required BOL relation is missing or not properly defined in the system.
  Cause:
  
  Missing BOL Relation: The error usually arises when a specific BOL relation that is expected by the system is not defined or is incorrectly configured.
  Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they might not have been implemented correctly, leading to this error.
  Configuration Issues: Incorrect configuration in the CRM system, particularly in the BOL layer, can also trigger this error.
  Data Inconsistencies: Inconsistencies in the data model or missing entries in the database can lead to this error.
  
  Solution:
  
  Check BOL Configuration: Review the BOL configuration in the SAP CRM system. Ensure that all necessary relations are defined correctly.
  Enhancement Implementation: If there are custom enhancements, verify that they are implemented correctly and that they do not interfere with the standard BOL relations.
  Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the order management and ensure that the business object is correctly set up.
  Debugging: If you have access to debugging tools, you can debug the application to identify where the error is occurring and what specific relation is missing.
  Consult Documentation: Refer to SAP documentation or notes related to BOL and CRM to understand the expected relations and configurations.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  BOL (Business Object Layer): This is a layer in SAP CRM that abstracts the business logic and data access. It is crucial for the functioning of CRM applications.
  Enhancements: Custom enhancements in SAP can sometimes lead to unexpected behavior if they are not aligned with the standard processes.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on BOL relations.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IC_WZ_CUST_ENH010 error message.