How To Fix CRM_IC_UI_TX_LINK006 - Solution is unlinked

CRM_IC_UI_TX_LINK006 - Overview

• Message type: E = Error

• Message class: CRM_IC_UI_TX_LINK - Linking messages

• Message number: 006

• Message text: Solution is unlinked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_UI_TX_LINK006 - Solution is unlinked ?

  The SAP error message "CRM_IC_UI_TX_LINK006: Solution is unlinked" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction center (IC) transactions. This error indicates that a solution (often a service or product solution) is not properly linked to the transaction or interaction being processed.
  
  Cause:
  
  Unlinked 
  Solution: The solution you are trying to use in the transaction is not linked to the current interaction or is not properly configured in the system.
  
  Configuration Issues: There may be issues with the configuration of the solution in the CRM system, such as missing relationships or incorrect settings.
  Data Integrity Issues: There could be data integrity issues where the solution record is incomplete or has been deleted.
  User Permissions: The user may not have the necessary permissions to access or link the solution to the transaction.
  
  
  Solution:
  
  Link the 
  Solution: Ensure that the solution you are trying to use is properly linked