How To Fix CRM_IC_SSC_RFC017 - Error when calling remote function module in system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SSC_RFC - Message class for SSC RFCs

• Message number: 017

• Message text: Error when calling remote function module in system &1

What causes this issue?

You try to call a backend system via a remote function module.

System Response

An error occurs during calling a remote function module.

How to fix this error?

Check role authorization of your user or contact your system
administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SSC_RFC017 - Error when calling remote function module in system &1 ?

  The SAP error message CRM_IC_SSC_RFC017 typically indicates an issue when calling a remote function module in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  RFC Connection Issues: The Remote Function Call (RFC) connection to the target system may not be configured correctly or may be down.
  Authorization Problems: The user executing the function may not have the necessary authorizations to call the remote function module.
  Function Module Not Found: The specified function module may not exist in the target system or may not be activated.
  Parameter Mismatch: There may be a mismatch in the parameters being passed to the function module, such as incorrect data types or missing required parameters.
  Network Issues: There could be network connectivity issues between the systems involved in the RFC call.
  System Configuration: The target system may not be properly configured to accept RFC calls.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Use transaction SM59 to verify the RFC destination settings. Test the connection to ensure it is working correctly.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the remote function module. You can check this using transaction SU53 after the error occurs.
  
  
  
  Verify Function Module:
  
  Check if the function module exists in the target system using transaction SE37. Ensure it is active and correctly defined.
  
  
  
  Parameter Validation:
  
  Review the parameters being passed to the function module. Ensure they match the expected types and that all required parameters are provided.
  
  
  
  Network Troubleshooting:
  
  Check for any network issues that might be affecting connectivity between the systems. This may involve checking firewalls, VPNs, or other network configurations.
  
  
  
  System Configuration:
  
  Ensure that the target system is configured to accept RFC calls. This may involve checking settings in transaction RZ10 or RZ11.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SE37: Function Module
  SU53: Authorization Check
  RZ10/RZ11: Profile Parameters
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to CRM_IC_SSC_RFC017.
  
  
  Logs and Traces: Check the system logs (transaction SM21) and RFC traces (transaction SM58) for more detailed error messages that can provide additional context.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_IC_SSC_RFC017 error. If the problem persists, consider reaching out to SAP support for further assistance.