How To Fix CRM_IC_SSC_RFC019 - Object &1 does not exist in back-end system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SSC_RFC - Message class for SSC RFCs

• Message number: 019

• Message text: Object &1 does not exist in back-end system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SSC_RFC019 - Object &1 does not exist in back-end system &2 ?

  The SAP error message CRM_IC_SSC_RFC019 indicates that an object (such as a business partner, product, or other entity) does not exist in the specified back-end system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to access or manipulate an object that the system cannot find.
  Cause:
  
  Object Not Created: The object you are trying to access has not been created in the back-end system.
  Incorrect Object ID: The ID or key of the object being referenced is incorrect or does not match any existing records in the back-end system.
  Data Synchronization Issues: There may be issues with data synchronization between the front-end (SAP CRM) and the back-end system (like SAP ERP).
  Authorization Issues: The user may not have the necessary authorizations to view or access the object in the back-end system.
  System Configuration: There may be configuration issues in the RFC (Remote Function Call) settings or in the connection between the systems.
  
  Solution:
  
  Verify Object Existence: Check if the object exists in the back-end system. You can do this by logging into the back-end system and searching for the object using its ID.
  Correct Object ID: Ensure that the correct object ID is being used in the transaction or function call. If necessary, retrieve the correct ID from the back-end system.
  Data Synchronization: If the object should exist but does not, check for any data synchronization issues. You may need to run synchronization jobs or check the middleware (like SAP PI/PO) for errors.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the object in the back-end system. You may need to consult with your security team to verify this.
  Review RFC Configuration: Check the RFC connection settings between the SAP CRM and the back-end system. Ensure that the connection is properly configured and that there are no connectivity issues.
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SE37 to check the function module being called, or SM59 to check the RFC destination settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Documentation: Review the SAP documentation for CRM and the specific objects you are working with to ensure you are following the correct procedures.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP technical team for further investigation.