How To Fix CRM_IC_IARECORD013 - Incorrect settings in customizing for partner determination &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 013

• Message text: Incorrect settings in customizing for partner determination &1 (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD013 - Incorrect settings in customizing for partner determination &1 (&2) ?

  The SAP error message CRM_IC_IARECORD013 indicates that there are incorrect settings in the customizing for partner determination in the SAP CRM system. This error typically arises when the system is unable to find the appropriate partner determination procedure for a specific business transaction or when the configuration does not meet the requirements for partner determination.
  Cause:
  
  Missing Partner Determination Procedure: The partner determination procedure may not be assigned to the relevant business transaction type.
  Incorrect Configuration: The configuration settings for partner determination may be incomplete or incorrect.
  Partner Functions: The required partner functions may not be defined or activated in the system.
  Business Transaction Type: The business transaction type being used may not have the necessary partner determination settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Partner Determination Procedure:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to Customer Relationship Management > Basic Functions > Partner Determination > Define Partner Determination Procedures.
  Ensure that the correct partner determination procedure is assigned to the relevant business transaction type.
  
  
  
  Review Partner Functions:
  
  In the same customizing area, check if the necessary partner functions are defined and activated.
  Ensure that the partner functions required for the transaction are included in the partner determination procedure.
  
  
  
  Assign Partner Determination Procedure:
  
  Make sure that the partner determination procedure is assigned to the relevant business transaction type.
  This can be done under Define Partner Determination Procedures for Business Transactions.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by trying to create or process the business transaction again to see if the error persists.
  
  
  
  Check for Notes and Updates:
  
  Sometimes, SAP releases notes or updates that address specific issues. Check the SAP Support Portal for any relevant notes that might pertain to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and CRMD_ORDERADM_H (Order Administration).
  Documentation: Refer to SAP Help documentation for detailed information on partner determination and its configuration.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and correct the configuration issues leading to the CRM_IC_IARECORD013 error message.