How To Fix CRM_IC_FAXLETTER008 - No country calling code found for country &1 of fax number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_FAXLETTER - Messages fax/letter processing in agent inbox IC WebClient

• Message number: 008

• Message text: No country calling code found for country &1 of fax number &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_FAXLETTER008 - No country calling code found for country &1 of fax number &2 ?

  The SAP error message CRM_IC_FAXLETTER008 indicates that the system is unable to find a country calling code for the specified country in the fax number provided. This typically occurs when the fax number is being processed, and the system requires a valid country calling code to proceed.
  Cause:
  
  Missing Country Code Configuration: The country associated with the fax number does not have a corresponding calling code defined in the system.
  Incorrect Country Code: The country code may be incorrectly entered or not recognized by the system.
  Data Inconsistency: There may be inconsistencies in the master data related to countries or fax numbers.
  
  Solution:
  
  
  Check Country Configuration:
  
  Go to the configuration settings in SAP and verify that the country in question is correctly defined in the system.
  Ensure that the country has a valid calling code associated with it.
  
  
  
  Maintain Country Calling Codes:
  
  If the country is missing a calling code, you may need to add it. This can typically be done in the customizing settings under the relevant country settings.
  You can access this through the transaction code SPRO and navigate to the relevant section for maintaining country data.
  
  
  
  Validate Fax Number Format:
  
  Ensure that the fax number is entered in the correct format, including the country code.
  The format should generally be: +<country calling code> <fax number>.
  
  
  
  Check Master Data:
  
  Review the master data for the customer or contact associated with the fax number to ensure that the country is correctly specified.
  Make any necessary corrections to the country field.
  
  
  
  Testing:
  
  After making the necessary changes, test the fax functionality again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, BP for business partner data, or SE11 for data dictionary checks.
  Documentation: Refer to SAP Help documentation for more details on configuring country codes and handling fax numbers.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error message CRM_IC_FAXLETTER008 and ensure that fax numbers are processed correctly in your SAP system.