How To Fix CRM_IC_FAXLETTER006 - Fax number &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_FAXLETTER - Messages fax/letter processing in agent inbox IC WebClient

• Message number: 006

• Message text: Fax number &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_FAXLETTER006 - Fax number &1 is invalid ?

  The SAP error message CRM_IC_FAXLETTER006 indicates that the fax number provided in the system is invalid. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module when attempting to send a fax or when processing fax-related documents.
  Cause:
  
  Incorrect Format: The fax number may not be in the correct format. SAP has specific requirements for how fax numbers should be structured, including country codes, area codes, and the number of digits.
  Missing Information: The fax number may be incomplete or missing essential components, such as the country code or area code.
  Invalid Characters: The fax number may contain invalid characters (e.g., letters, special characters) that are not allowed in a fax number.
  Configuration Issues: There may be configuration issues in the SAP system related to fax number validation or the fax service setup.
  
  Solution:
  
  
  Check the Format: Ensure that the fax number is entered in the correct format. Typically, it should include:
  
  Country code (e.g., +1 for the USA)
  Area code (if applicable)
  The actual fax number
  No spaces or special characters (except for the plus sign at the beginning).
  
  Example of a valid fax number: [phone]
  
  
  Validate the Number: Verify that the fax number is complete and valid. You can cross-check it with the intended recipient to ensure accuracy.
  
  
  Remove Invalid Characters: Ensure that the fax number does not contain any invalid characters. Only numeric digits and the plus sign should be present.
  
  
  Review Configuration: If the issue persists, check the configuration settings in the SAP system related to fax handling. This may involve:
  
  Reviewing the settings in transaction codes related to fax configuration (e.g., SO10 for text objects, or customizing settings in SPRO).
  Ensuring that the fax service is correctly set up and operational.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on fax number formats and configurations.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Guides: Review user manuals or guides related to fax functionality in SAP CRM for best practices and examples of valid fax number formats.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.