How To Fix CRM_IC_EVENT_LOG001 - Event logging is not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_EVENT_LOG - Message class for IC Analytics: event log

• Message number: 001

• Message text: Event logging is not activated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_EVENT_LOG001 - Event logging is not activated ?

  The SAP error message CRM_IC_EVENT_LOG001 indicates that event logging is not activated in the SAP CRM system. This error typically occurs when you are trying to perform an action that requires event logging, but the necessary configuration has not been set up.
  Cause:
  The primary cause of this error is that the event logging feature is not enabled in the SAP CRM system. Event logging is essential for tracking changes and events in the system, and if it is not activated, certain functionalities may not work as expected.
  Solution:
  To resolve the error CRM_IC_EVENT_LOG001, you need to activate event logging in your SAP CRM system. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Basic Functions -> Event Management -> Event Logging.
  
  
  
  Activate Event Logging:
  
  Look for the option to activate event logging. This may involve setting specific parameters or flags that enable the logging functionality.
  Ensure that the necessary settings are configured according to your business requirements.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify event logging settings.
  
  
  
  Test the Configuration:
  
  After activating event logging, perform the action that previously triggered the error to confirm that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific settings or configurations, refer to the SAP documentation or consult with your SAP Basis or CRM consultant for guidance.
  
  
  
  Related Information:
  
  Event Logging in SAP CRM: Event logging is a feature that allows the system to track and log various events and changes within the CRM environment. It is useful for auditing, monitoring, and troubleshooting purposes.
  Transaction Codes: You may need to use specific transaction codes (like SPRO) to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or updates related to event logging and the specific error message.
  
  If the problem persists after following these steps, consider reaching out to SAP support or your internal IT team for further assistance.