How To Fix CRM_IC_COMP_UI_PAYM065 - CVV late check not allowed; change check group for new card

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI

• Message number: 065

• Message text: CVV late check not allowed; change check group for new card

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_COMP_UI_PAYM065 - CVV late check not allowed; change check group for new card ?

  The SAP error message "CRM_IC_COMP_UI_PAYM065: CVV late check not allowed; change check group for new card" typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) system, particularly when dealing with credit card transactions.
  Cause:
  This error is generally triggered when a user attempts to process a payment with a credit card that has a CVV (Card Verification Value) check that is not allowed at the current stage of the transaction. The system expects the CVV to be validated at a specific point in the transaction process, and if it is not, or if the card details are changed after the initial validation, this error will occur.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Payment Method Configuration:
  
  Ensure that the payment method configuration allows for CVV checks at the appropriate stages of the transaction. This may involve reviewing the settings in the SAP configuration for payment processing.
  
  
  
  Change Check Group:
  
  If the error message suggests changing the check group for the new card, you may need to adjust the settings related to the payment method or the specific transaction. This could involve:
  
  Updating the payment method settings to allow for CVV checks.
  Ensuring that the correct check group is assigned to the payment method being used.
  
  
  
  
  
  Re-enter Card Details:
  
  If the card details were changed after the initial entry, try re-entering the credit card information, including the CVV, before processing the payment.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to payment processing and CVV checks for any specific guidelines or configurations that may need to be adjusted.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the payment processing functionality.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for order administration.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary roles and authorizations to process payments.
  
  By following these steps, you should be able to address the error and successfully process the payment.