How To Fix CRM_IC_COMP_UI_PAYM064 - CVV late check not allowed; change check group for existing card

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI

• Message number: 064

• Message text: CVV late check not allowed; change check group for existing card

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_COMP_UI_PAYM064 - CVV late check not allowed; change check group for existing card ?

  The SAP error message "CRM_IC_COMP_UI_PAYM064 CVV late check not allowed; change check group for existing card" typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) system, particularly when dealing with credit card transactions.
  Cause:
  This error usually arises when there is an attempt to change the CVV (Card Verification Value) of a credit card after the payment process has already begun or is in progress. The system is designed to prevent changes to sensitive payment information like the CVV once a transaction has been initiated, as this could lead to security issues or inconsistencies in the payment process.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Payment Process Status: Ensure that the payment process is not in a state that prohibits changes. If the transaction is already in progress, you may need to complete or cancel it before making changes to the CVV or other card details.
  
  
  Change Check Group: If you need to change the CVV, you may need to change the check group associated with the credit card. This typically involves:
  
  Navigating to the payment method settings in your SAP CRM system.
  Adjusting the check group settings to allow for changes to the CVV.
  
  
  
  Review Configuration: Check the configuration settings for payment processing in your SAP system. Ensure that the settings align with your business requirements and that they allow for the necessary flexibility in handling credit card information.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment methods and CVV checks. This can provide insights into best practices and configuration options.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide tailored assistance based on your system's configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to payment processing and credit card management.
  Security Compliance: Ensure that your handling of credit card information complies with PCI DSS (Payment Card Industry Data Security Standard) regulations, as this is crucial for maintaining security and trust in payment processing.
  
  By following these steps, you should be able to address the error and ensure smooth payment processing within your SAP CRM system.