How To Fix CRM_IC_AUI302 - Selected inbox item could not be accessed

CRM_IC_AUI302 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 302

• Message text: Selected inbox item could not be accessed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI302 - Selected inbox item could not be accessed ?

  The SAP error message CRM_IC_AUI302 ("Selected inbox item could not be accessed") typically occurs in the SAP Customer Relationship Management (CRM) system, particularly when users are trying to access items in their inbox, such as service requests, activities, or other CRM-related tasks. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the specific inbox item.
  Data Inconsistency: The item may have been deleted or modified in a way that makes it inaccessible.
  System Configuration: There may be issues with the configuration of the CRM system or the specific inbox settings.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or system performance problems.
  Session Timeout: The user session may have timed out, leading to access issues.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to access the inbox