How To Fix CRM_IC_AUI158 - All parameters of saved search are blank; default parameter added

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 158

• Message text: All parameters of saved search are blank; default parameter added

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI158 - All parameters of saved search are blank; default parameter added ?

  The SAP error message CRM_IC_AUI158 indicates that all parameters of a saved search in the SAP CRM Interaction Center (IC) are blank. This typically occurs when a user attempts to execute a saved search without specifying any search criteria, leading the system to add default parameters automatically.
  Cause:
  
  No Input Parameters: The user did not provide any input parameters for the saved search.
  Saved Search Configuration: The saved search may be configured in such a way that it does not require mandatory fields, leading to a situation where all parameters are blank.
  User Error: The user may have overlooked entering the necessary search criteria before executing the search.
  
  Solution:
  
  Provide Search Criteria: Ensure that you enter the necessary parameters before executing the saved search. This could include fields like customer ID, status, date range, etc.
  Review Saved Search Configuration: Check the configuration of the saved search to ensure that it is set up correctly. If certain fields should be mandatory, consider adjusting the configuration to enforce this.
  Default Parameters: If the system is adding default parameters, review what those defaults are and ensure they align with your search requirements. You may need to adjust the defaults if they are not suitable for your needs.
  User Training: If this is a recurring issue, consider providing training or documentation to users on how to properly use saved searches in the CRM system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error or provide additional context on saved searches in CRM.
  Transaction Codes: Familiarize yourself with transaction codes related to saved searches and CRM functionalities, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and execute saved searches.
  
  By addressing the above points, you should be able to resolve the error and improve the usability of saved searches in your SAP CRM system.