How To Fix CRM_IC_AUI157 - Indicate only one entry as the default quick search

CRM_IC_AUI157 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 157

• Message text: Indicate only one entry as the default quick search

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI157 - Indicate only one entry as the default quick search ?

  The SAP error message CRM_IC_AUI157, which states "Indicate only one entry as the default quick search," typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when configuring quick search options in the Interaction Center (IC).
  
  Cause:
  This error arises when multiple entries are marked as the default quick search option in the system. The system requires that only one entry can be designated as the default for quick searches to avoid ambiguity in search results.
  
  Solution:
  To resolve this error, you need to ensure that only one entry is set as the default quick search. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP CRM system and navigate to the configuration settings for quick searches. This is typically found in the customizing settings under the Interaction Center.
  
  
  
  Review Quick Search Entries:
  
  Look for the list of quick search entries that have been defined. You may find this under