How To Fix CRM_IC_AUI044 - Business partner is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 044

• Message text: Business partner is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI044 - Business partner is invalid ?

  The SAP error message CRM_IC_AUI044, which states "Business partner is invalid," typically occurs in the SAP Customer Relationship Management (CRM) system when the system cannot find or validate the specified business partner in the database. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Business Partner Not Created: The business partner may not have been created in the system.
  Inactive Business Partner: The business partner exists but is marked as inactive or has been deleted.
  Incorrect Business Partner Number: The business partner number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the business partner not being recognized.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the business partner from being recognized.
  
  Solutions:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner exists in the system using transaction code BP (Business Partner).
  Ensure that the business partner is active and not marked for deletion.
  
  
  
  Check Business Partner Number:
  
  Confirm that the business partner number entered is correct. Look for any typographical errors.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the business partner data. This can be checked with the security team or by reviewing user roles.
  
  
  
  Data Synchronization:
  
  If the CRM system is integrated with other systems (like SAP ERP), ensure that data synchronization is functioning correctly. Check for any errors in the middleware or integration layer.
  
  
  
  Consult Configuration:
  
  Review the configuration settings in the CRM system to ensure that everything is set up correctly for business partner management.
  
  
  
  Check for Updates:
  
  If the issue persists, check for any SAP Notes or updates related to this error message. Sometimes, there may be patches or updates that address specific issues.
  
  
  
  Contact Support:
  
  If none of the above solutions work, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, CRMD_ORDER for managing CRM orders, and SE11 for checking database tables.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_IC_AUI044 for any specific fixes or recommendations.
  Documentation: Review SAP documentation on business partner management in CRM for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.