How To Fix CRM_IC_AUI043 - Select one account from result list first

CRM_IC_AUI043 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 043

• Message text: Select one account from result list first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI043 - Select one account from result list first ?

  The SAP error message CRM_IC_AUI043 with the text "Select one account from result list first" typically occurs in the SAP CRM (Customer Relationship Management) environment, particularly when using the Interaction Center (IC) or when dealing with account-related functionalities.
  
  Cause:
  This error message is triggered when a user attempts to perform an action that requires a specific account to be selected from a list, but no account has been selected. This can happen in scenarios such as:
  
  Trying to view details or perform operations on an account without selecting it first.
  Attempting to execute a function (like creating a new activity, viewing account details, etc.) that requires an account context.
  
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select an Account: Ensure that you have selected an account from the result list before attempting to perform any further actions. Click on the desired account in the list to highlight it.
  
  
  Check Filters: If the result list is empty or