How To Fix CRM_IC_APPL_UI_FICA246 - Payment Notified/Preselected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 246

• Message text: Payment Notified/Preselected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA246 - Payment Notified/Preselected ?

  The SAP error message "CRM_IC_APPL_UI_FICA246 Payment Notified/Preselected" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with payment processing in the Interaction Center (IC) or when handling billing and invoicing scenarios.
  Cause:
  This error message generally indicates that there is an issue with the payment notification or preselection process. The specific causes can include:
  
  Payment Not Processed: The payment may not have been processed correctly in the system.
  Incorrect Payment Data: There may be incorrect or incomplete payment data associated with the transaction.
  Configuration Issues: There could be configuration issues in the CRM or Financial Accounting (FI) modules that affect payment processing.
  User Authorization: The user may not have the necessary authorizations to perform the payment operation.
  Integration Issues: Problems with integration between CRM and other SAP modules (like FI or SD) can lead to this error.
  
  Solution:
  To resolve the "Payment Notified/Preselected" error, you can take the following steps:
  
  
  Check Payment Data: Verify that all payment-related data is complete and correct. Ensure that the payment method, amount, and other relevant details are accurate.
  
  
  Review Configuration: Check the configuration settings in both the CRM and FI modules. Ensure that the payment processing settings are correctly configured.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform payment operations. You may need to consult with your SAP security team to verify this.
  
  
  Transaction Logs: Review transaction logs or error logs for more detailed information about the error. This can provide insights into what went wrong during the payment process.
  
  
  Integration Checks: If the issue is related to integration with other SAP modules, check the integration settings and ensure that data is flowing correctly between the systems.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches that may be available.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may have additional insights or solutions based on the specific context of your system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRM_ORDER, FBL1N, etc.) that may help in troubleshooting payment issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the "Payment Notified/Preselected" error in SAP CRM.