How To Fix CRM_IC_APPL_UI_FICA245 - Payment order created - still open

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 245

• Message text: Payment order created - still open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA245 - Payment order created - still open ?

  The SAP error message "CRM_IC_APPL_UI_FICA245 Payment order created - still open" typically indicates that a payment order has been created in the system, but it remains in an open status. This can occur in various scenarios within the SAP Customer Relationship Management (CRM) and Financial Accounting (FI) modules.
  Cause:
  
  Pending Processing: The payment order may be pending further processing or approval.
  Incomplete Data: Required fields or data may be missing, preventing the payment order from being fully processed.
  System Configuration: There may be configuration issues in the system that affect how payment orders are handled.
  Integration Issues: If the payment order is supposed to be integrated with other systems (like FI or CO), there may be issues in the integration process.
  User Authorization: The user may not have the necessary authorization to complete the payment order processing.
  
  Solution:
  
  Check Payment Order Status: Review the payment order in the system to determine its current status and any associated messages or logs.
  Complete Required Actions: If the payment order is pending approval or additional processing, ensure that all necessary actions are taken to move it to a completed status.
  Verify Data Completeness: Check that all required fields are filled out correctly and that there are no missing or incorrect entries.
  Review Configuration Settings: Consult with your SAP administrator or functional consultant to ensure that the system configuration is correct for handling payment orders.
  Check Integration Settings: If the payment order is supposed to interface with other modules, verify that the integration settings are correct and that there are no errors in the interfacing process.
  User Authorization: Ensure that the user has the necessary permissions to process the payment order. If not, the user may need to be granted additional roles or permissions.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to check the status of related financial documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to payment processing in CRM and FI for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.