How To Fix CRM_IC_APPL_UI_FICA107 - Choose one or more items to create the lock

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 107

• Message text: Choose one or more items to create the lock

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA107 - Choose one or more items to create the lock ?

  The SAP error message CRM_IC_APPL_UI_FICA107 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Interaction Center (IC) application. This error indicates that the system requires the user to select one or more items before proceeding with a specific action, such as creating a lock or performing a transaction.
  Cause:
  
  No Selection Made: The most common cause of this error is that the user has not selected any items from a list or table that is required for the operation they are trying to perform.
  User Interface Issue: Sometimes, the user interface may not be displaying items correctly, or there may be a misunderstanding of which items need to be selected.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to perform the action, leading to confusion about item selection.
  
  Solution:
  
  Select Items: Ensure that you have selected one or more items from the list or table before attempting to create the lock. Look for checkboxes or selection options next to the items.
  Refresh the Interface: If you believe you have selected items but still receive the error, try refreshing the page or reloading the application to ensure that the interface is functioning correctly.
  Check Authorizations: Verify that you have the necessary authorizations to perform the action. If you suspect an authorization issue, contact your system administrator or SAP security team.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific transaction or application you are using to ensure you are following the correct procedure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to the Interaction Center and the specific functions you are trying to perform.
  User Training: If this error is common among users, consider providing additional training or resources to help them understand how to properly select items in the interface.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.