How To Fix CRM_IC_APPL_UI_CM006 - Clear clipboard failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CM - Content management message class

• Message number: 006

• Message text: Clear clipboard failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CM006 - Clear clipboard failed ?

  The SAP error message "CRM_IC_APPL_UI_CM006: Clear clipboard failed" typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when using the Interaction Center (IC) or during operations that involve clipboard management.
  Cause:
  The error can be caused by several factors, including:
  
  Clipboard Management Issues: The clipboard may be locked or not accessible due to system restrictions or conflicts with other applications.
  Browser Compatibility: If you are using a web-based version of SAP CRM, certain browsers may have compatibility issues that affect clipboard operations.
  User Permissions: Insufficient permissions or restrictions on the user profile may prevent clipboard operations from being executed.
  System Configuration: Incorrect configuration settings in the SAP system or the Interaction Center may lead to this error.
  
  Solution:
  To resolve the "Clear clipboard failed" error, you can try the following solutions:
  
  Refresh the Session: Sometimes, simply refreshing the browser or logging out and back into the SAP system can resolve temporary issues.
  Check Browser Compatibility: Ensure that you are using a supported browser version for SAP CRM. If necessary, switch to a different browser or update your current browser.
  Clear Browser Cache: Clearing the cache and cookies of your browser can help eliminate any corrupted data that might be causing the issue.
  Check User Permissions: Verify that your user profile has the necessary permissions to perform clipboard operations. Consult with your SAP administrator if needed.
  Review System Configuration: Check the configuration settings in the SAP system related to clipboard management. Ensure that they are set correctly.
  Update SAP GUI: If you are using the SAP GUI, ensure that it is updated to the latest version, as updates may contain fixes for known issues.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant system logs.
  SAP Community: You can also check the SAP Community forums for discussions related to this error. Other users may have encountered similar issues and could provide insights or solutions.
  
  By following these steps, you should be able to troubleshoot and resolve the "Clear clipboard failed" error in SAP CRM.