How To Fix CRM_IC_APPL_UI_CM007 - Document &1 has been linked to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CM - Content management message class

• Message number: 007

• Message text: Document &1 has been linked to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CM007 - Document &1 has been linked to &2 ?

  The SAP error message CRM_IC_APPL_UI_CM007, which states "Document &1 has been linked to &2," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with documents and their associations within the system.
  Cause:
  This error message usually indicates that there is an attempt to link or associate a document (e.g., an attachment, note, or other document types) to a business object (like a transaction, activity, or case) that is already linked to another document. The system is enforcing a rule that prevents multiple documents from being linked to the same business object in a way that is not allowed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Associations: Review the business object (e.g., the transaction or activity) to see which documents are currently linked to it. You can do this by navigating to the relevant object in the CRM interface and checking the document management section.
  
  
  Remove Existing Links: If you find that the business object is already linked to a document that you do not need, you can remove that link. This may involve deleting the existing document or unlinking it from the business object.
  
  
  Link the Document Again: After ensuring that the business object is free of any conflicting document links, try to link the new document again.
  
  
  Check for Configuration Issues: If the issue persists, it may be worth checking the configuration settings in the CRM system to ensure that there are no restrictions or rules that are causing this behavior.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to document management in your version of SAP CRM.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  User Permissions: Ensure that the user has the necessary permissions to link documents to business objects, as permission issues can sometimes lead to unexpected errors.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.