How To Fix CRM_IC_APPL_UI_CM004 - Copy document to clipboard failed

CRM_IC_APPL_UI_CM004 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CM - Content management message class

• Message number: 004

• Message text: Copy document to clipboard failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CM004 - Copy document to clipboard failed ?

  The SAP error message "CRM_IC_APPL_UI_CM004: Copy document to clipboard failed" typically occurs in the SAP CRM (Customer Relationship Management) environment, particularly when users are trying to copy documents or data to the clipboard within the Internet Communication Framework (ICF) or the CRM WebClient UI.
  Causes:
  
  Browser Compatibility Issues: The error may arise due to compatibility issues with the web browser being used. Some browsers may have restrictions or settings that prevent copying to the clipboard.
  JavaScript Errors: If there are JavaScript errors on the page, it may prevent the clipboard functionality from working correctly.
  Security Settings: Security settings in the browser or on the server may block clipboard access.
  User Permissions: Insufficient user permissions or roles may restrict the ability to copy documents.
  SAP GUI Settings: If the SAP GUI is not configured correctly, it may lead to issues with clipboard operations.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a supported browser version for SAP CRM.