How To Fix CRM_IC_APPL_UI_CHMSG558 - E-mail address &1 is not valid; enter a valid e-mail address for sender

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 558

• Message text: E-mail address &1 is not valid; enter a valid e-mail address for sender

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG558 - E-mail address &1 is not valid; enter a valid e-mail address for sender ?

  The SAP error message CRM_IC_APPL_UI_CHMSG558 indicates that the email address entered in the system is not valid. This error typically occurs when trying to send an email from the SAP CRM system, and it is crucial for the sender's email address to be in a proper format.
  Cause:
  
  Invalid Email Format: The email address may not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters, etc.).
  Empty Email Field: The sender's email address field may be empty or not filled in.
  Configuration Issues: There may be issues with the configuration of the email settings in the SAP system.
  User Profile Settings: The user profile may not have a valid email address set up.
  
  Solution:
  
  Check Email Format: Ensure that the email address entered is in the correct format (e.g., [e-mail]).
  Fill in the Email Field: If the sender's email address field is empty, fill it in with a valid email address.
  Review User Profile: Go to the user profile settings in SAP and ensure that a valid email address is assigned to the user.
  Configuration Check: Verify the email configuration settings in the SAP system. This may involve checking transaction codes like SCOT (SAPconnect) to ensure that the email settings are correctly configured.
  Test Email Functionality: After making changes, test the email functionality to ensure that emails can be sent without errors.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to email configuration and CRM settings for further insights.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to send emails from the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.