How To Fix CRM_IC_APPL_UI_CHMSG559 - E-mail address &1 is not valid; enter a valid e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 559

• Message text: E-mail address &1 is not valid; enter a valid e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG559 - E-mail address &1 is not valid; enter a valid e-mail address ?

  The SAP error message CRM_IC_APPL_UI_CHMSG559 indicates that the email address entered in the system is not valid. This error typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to input an email address that does not conform to the standard email format.
  Cause:
  The error can be caused by several factors:
  
  Incorrect Format: The email address may not follow the standard format (e.g., missing "@" symbol, domain name, or using invalid characters).
  Leading or Trailing Spaces: There may be unintended spaces before or after the email address.
  Special Characters: The email address may contain special characters that are not allowed.
  Domain Issues: The domain part of the email address may not be valid or recognized.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Format: Ensure that the email address is in the correct format: local-part@domain. For example, [e-mail].
  Remove Spaces: Make sure there are no leading or trailing spaces in the email address.
  Validate Characters: Ensure that the email address does not contain any invalid characters (e.g., spaces, commas, etc.).
  Use a Valid Domain: Verify that the domain part of the email address is valid and exists.
  Test with a Known Email: Try entering a known valid email address to see if the error persists.
  
  Related Information:
  
  Email Validation: SAP systems often have built-in validation rules for email addresses. Familiarize yourself with these rules to avoid common pitfalls.
  User Input: If users are entering email addresses manually, consider providing guidelines or examples to help them input valid addresses.
  Custom Validation: If your organization has custom validation rules, check with your SAP administrator or developer to ensure that the rules are correctly implemented.
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to this error message, as there may be patches or updates that address specific issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to the SAP documentation for further troubleshooting.